Admin & Payment

Yes, if you set your start date to today, then your motorcycle insurance cover will start from the moment your payment is accepted.

We will send you a confirmation email once you have completed your online purchase and your payment has been accepted. You can then access your insurance documents instantly in your Customer Portal. You can download them, store them on your phone or print anytime.

Confirmation of your insurance policy will be sent to you by email. Your Terms of Business, Statement of Facts, Schedule and Certificate of Insurance will be available in your Customer Portal as soon as you have registered and logged in. For postal documentation please allow 5 working days.

You can view, download, and print your documents at any time via the Customer Portal, You can also download and save your certificate.

Your policy can be paid in full immediately (annual payment), or you can use our monthly direct debit facility to spread the cost over the year

Annual payment

You can choose to pay for your insurance in full via debit or credit card.

By Direct Debit

You can choose to pay monthly by Direct Debit credit agreement through our third party premium finance provider, Premium Credit Limited (PCL). Please note: Policyholders under 18 will require permission to set up any Direct Debits under a parent or guardian's name.

By selecting Direct Debit, you will pay more for your insurance.

PCL are authorised by the Financial Conduct Authority (FCA) to provide finance to customers in respect of insurance premiums.
Email: customer.services@pcl.co.uk
Phone: 0344 736 9836
Post: Premium Credit Ltd, Premium Credit House, 60 East Street, Epsom, Surrey, KT17 1HB

You will pay a Transaction Fee for each transaction added to your PCL account. You will be told which rate applies to you before you submit your application for credit. This information will also be included in your PCL Welcome Pack.

When you apply to pay by Direct Debit credit agreement, PCL will search public information that credit reference agencies hold about you and use this to assess whether they will lend to you. If they decline your application, they will let you know and inform you of the credit reference agency they used.

The PCL Welcome Pack contains important information about your Direct Debit credit agreement. This includes information about PCL, the terms and costs of the potential finance product and the comparable costs of the financing so you can make an informed decision about whether to proceed. Documents included in the pack are Pre-contract Explanations and your Credit Agreement which will confirm all the details of your Direct Debit credit agreement including the Annual Percentage Rate (APR) so you can compare this with other types of lending.

The APR (Annual Percentage Rate) shows all the credit-related charges that apply to your credit agreement expressed as an annual rate of charge.

If you have chosen to pay for your insurance by Direct Debit, you must register online with PCL and sign your credit agreement.

To register for your online account and to find out how to sign your credit agreement, visit http://www.support.mypremiumcredit.com/

If you do not sign your Direct Debit credit agreement online, PCL will make a £25 charge.

Log in to your Customer Portal. If you haven't done so already, register for the Customer Portal. The Customer Portal allows you the flexibility to manage your policy 24/7 at any time and we offer a reduced admin fee.

You can find your certificate of insurance in your document suite in your Customer Portal where you can view, download or print your certificate any time. If you haven't done so already, register for the Customer Portal and you can have access to your documents anytime. If you have requested your documentation by post, you will need to Live Chat us to request a duplicate set of documents. Live Chat support is available on the Customer Portal log in page.