Our Cookie Policy


Our cookies don't store sensitive information such as your name, address or payment details. However, if you'd prefer to restrict, block or delete cookies from our websites, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Here's a list of the main cookies we use, and what we use them for.

Cookie name Cookie purpose
Session Id cookie _utmz, _utmc, _utmb, _utma, PHPSESSIS This cookie allows our web servers to respond to your actions on the website.
Online Quote Engine session cookies CFTOKEN, CFID This session cookie is essential for visitors obtaining a quote and/or buying online. This ensures we capture the quote and purchase. It is set only for those people using the online quote engine and the cookie is deleted when you close your browser.
Google Analytics cookies This cookie collects information about how visitors use our sites. This is used to compile reports and to help us improve the sites. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Our website also uses a website recording service which records mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by this service is used to improve our website usability. The information collected is stored and is used for aggregated and statistical reporting, and is not shared with anybody else.

Third Party Cookies


We may engage in advertising on other websites to promote our websites. The advertising partners we use may serve adverts that it believes are most likely to be of interest to you, based on information about your visit to this and other websites (this information is anonymous in that it does not include your name, street address, email address or telephone number). In order to do this, our advertising partner may need to place a cookie on your computer. For more information about this type of online behavioural advertising and how to opt out, please visit http://www.youronlinechoices.com/uk/your-ad-choices.

The cookies used by our advertising partners and their purposes are outlined below.

Cookie name Cookie purpose
DoubleClick Floodlight cookie Doubleclick.net id This cookie allows us to capture and report on the actions of users who visit our website after viewing or clicking on one of our adverts on the DoubleClick Ad Serving platform.